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Professional Writing Portfolio

Hi, I'm Tanya!

I turn complex systems into clear, usable content.


Specializing in knowledge bases, operational documentation, and documentation architecture for complex systems.


From technical documentation to UX microcopy, I create structured information that helps people understand what to do and how to do it—without frustration or unnecessary support tickets.


Based in Toronto, Canada.


LinkedIn

Email

647-686-5688
 

View my CV

Documentation That Works

Here’s what my employers say about working with me

Large Scale Article Updates - Movable Ink

Large Scale Article Updates - Movable Ink

Large Scale Article Updates - Movable Ink

"I want to give a HUGE shoutout to Tanya, our new tech writer on Studio who started about ~8 weeks ago and is just wrapping up her first e2e release. This one was a BIG one with release notes, 5+ new articles to write, and about 20-25 article updates. She took everything in stride, staying on task, absorbing and learning the material, and even making changes to our article hierarchy to make more sense for the user. Go Tanya, so happy to have you here!"

— Shannon C., Senior Director Enablement


View Improved FAQs

Knowledge Base Revamp - PathFactory

Large Scale Article Updates - Movable Ink

Large Scale Article Updates - Movable Ink

“Tanya transformed our documentation into a resource our customers actually use. Her ability to simplify complex concepts while maintaining accuracy is unmatched. She didn't just write content—she elevated our entire content strategy.”

— Alex M., Project Lead

View Project Plan Template

Modernizing Processes - GlassHouse Systems

Modernizing Processes - GlassHouse Systems

Modernizing Processes - GlassHouse Systems

“Tanya brought structure and clarity to our service handoff documentation. Because of her work, our processes are now clear and repeatable, making it much easier for our teams to deliver consistent results.”

— Eliane R, Director of Managed Services

View Hand Off Process

UX Content Strategy – eHealth Ontario

Modernizing Processes - GlassHouse Systems

Modernizing Processes - GlassHouse Systems

“Tanya’s attention to detail and ability to create scalable, user-friendly content is exceptional. She seamlessly bridges the gap between technical teams and end-users, delivering value at every step.”
— Lesia N., Senior Content Manager


View Project Plan

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